Support Hub

How can we help you?

Whether you're a customer seeking help with a repair or a merchant needing assistance with our platform, we're here to help.

Check the status of your repair order quickly and easily. In-app or web.

Learn how to book an in-shop, home, or pick-up repair service. In-app or web.

Understand the terms of our repair warranty and how to make a claim.

Find answers to common questions about our services, repairs, and more.

Discover how to become a part of our network and the benefits of joining.

Learn how to efficiently handle repair requests through our platform.

Guidance on setting competitive prices for your services.

Get help with managing your Fixespoint merchant account and payment settings.

Need technical assistance? We're here to help

Get support for using our AI-powered diagnostic tool for quick solutions.

Report any technical problems or bugs you encounter on our platform.

Stay informed about scheduled maintenance and new feature updates.